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Home > Privacy Policy
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We are dedicated to protecting your privacy. The following information articulates our policy, and how we use information we collect. The Information We Obtain and How We Use It The information we obtain from you is generally necessary for us to provide your services and design new services for your future use. For example, we need to know your name, address or other security information to properly provide and bill for those services. When you contact us, our representatives pull up your records and may refer to your bill, your calling patterns, and other information we have to answer questions you may have or recommend how we can best serve you. We may also use information in our records to protect our customers, employees or property - for instance, to investigate fraud, harassment or other types of unlawful service activities involving our service. In some cases, it may be necessary to provide this information to the government or third parties who make a lawful demand for it. We share information internally to enable us to better understand our customers' product and service needs, and to learn how to best design, develop, and package products and services to best meet those needs. Accuracy of the Information We Hold We want to make sure the information we obtain and use about customers is accurate. To that end, we strive to verify that our customer records are correct. Much of this information is reflected in your monthly bill. If you see an inaccuracy on your billing record, and you let us know, we can correct it. Security and Accountability We have information systems that collect and store customer information in addition to systems that store our own business records. These systems have different types of security as appropriate for the information stored. We require employees to keep customer information confidential and we hold them accountable for their actions. We use SSL (Secure Socket Layer) for enrollment as well as for User log-in pages, including directories, making a call and billing pages. Disclosure of Information Outside our Company As a general rule, without your permission, we do not release confidential customer information to unaffiliated third parties unless we have a business relationship with those companies where the disclosure is appropriate. For example, we may hire outside companies as contractors or agents; or we might be engaged in a joint-venture or partnership with a company. Upon occasion, we may decide to stop providing a service or may decide to sell or transfer parts of our business to unaffiliated companies. When this happens, we may provide confidential customer information to these companies so that they can offer you the same or similar services. In all of these situations, we provide information to these other companies only as needed to accomplish our business objectives and the companies are bound by requirements to keep our customers' information confidential. Disclosure of Account Information We may provide account information to collection agencies when customers do not pay their bills, or to credit card companies in connection with fraud. We restrict the use that can be made of this information to collection activities only for our charges and for the charges we bill for others. Disclosure of Customer Telephone Numbers, Names and Addresses At the present time, we do not disclose any telephone numbers, names or addresses to third parties. Privacy Over the Internet We set high standards and have a strong commitment to protect customers' privacy on all our Web sites. We pledge that as we gather and use information about you, we do so responsibly. Cookies Some of our web sites may use "cookies" to improve our level of service and speed up the delivery of information to our visitors. Cookies are lines of text that are transmitted to your Web browser when you click on a site. They provide a way for a server to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be repeated. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back only to the servers that originally sent it to you. To be notified when you are about to receive a cookie you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. You can check your hard drive for cookie files in a "cookies" folder for Internet Explorer, a "cookies.txt" file for Netscape, and under "magic cookies" on a Macintosh. ** Invalid ID **How online information is used by us The only individually-identifiable information we obtain about individual visitors to our Web sites is information supplied voluntarily by the visitor. This means that you can visit our Web sites without telling us who you are or revealing any information about yourself. To gauge the effectiveness of our Web sites, we do collect some non-individually-identifiable generic information about our visitors. Our Web servers automatically recognize a visitor's Internet service provider, the IP address, the domain name, the type of browser, and the operating system. In addition to, which pages are viewed on our sites, the Web page you were on when you link to our sites, how much time a visitor spends on each page and other information related to the operation and interaction of our Web sites. This information does not reveal a visitor's identity. We aggregate this information and use it to evaluate and improve our Web sites. You can choose to provide individually-identifiable information to us in a number of ways through our Web sites - by enrolling for service from us, sending us an email, or entering a contest. When visitors supply information about themselves for a specific purpose, we use the information for that purpose. In addition, when visitors use our Web sites to order services, or to request information about our services, we may use the individually-identifiable information as we would use the same information obtained off-line - for example, to evaluate your service needs and contact you regarding our services you may find useful. A user may choose to provide us individually-identifiable information to customize a personal directory. We do not use this information in anyway. Our web sites may contain links to other sites. We are not responsible for the content or privacy practices employed by other sites. Other Web sites may have different privacy policies or no policy. Users should review the privacy policies of any Web site before providing personal information. E-Mail Communications We or those with whom we have a business relationship, will use email to communicate with our customers, respond to visitors' emails, or to inform about events, new products or send surveys regarding product use. We will not send commercial solicitation via email to individuals that is not related to our service. Your Consent to this Agreement By using our website, you consent to the collection and use of information by us, as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstance we disclose it. Our company is committed to protecting your privacy. If you wish to contact us regarding our Privacy policy, please select the "Contact Us" option on the bottom menu bar. |
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| Contact Us | About Us | Privacy Policy | Terms and Conditions | Copyright 2004 Greatway2Call Corp. |
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